International organisation ICERTIAS invites companies in Malta to apply for the prestigious ICERTIAS Customers’ Friend international business award. Maltese companies that consider themselves to have a high-quality and exemplary relationship with their customers and clients, can nominate themselves for this award.
The Customers’ Friend award was first introduced to the European market in 2014. ICERTIAS Customers’ Friend seeks to gather in its programme companies and organisations that implement and encourage a fair and professional attitude in the market, friendly and professional communication with their customers, excellent customer support and that positively influence the social community in the territory in which they operate.
The objective of the international ICERTIAS Customers’ Friend programme is to promote and encourage the quality of the relationship between top companies and their customers, clients, employees and business partners.
Companies and organisations interested in joining the ICERTIAS Customers’ Friend certification programme undergo careful examination by expert ICERTIAS market analysts based on secondary market research.Those companies that meet the certification criteria and are ready to sign the ICERTIAS Customers’ Friend Declaration and act in accordance with the rules therein, enter the ICERTIAS Customers’ Friend certification programme and may incorporate the “ICERTIAS Customers’ Friend – BECAUSE IT’S YOU WE CARE ABOUT” medal in their promotional activities.
The international organisation ICERTIAS (International Certification Association), with its international headquarters registered in Zürich, Switzerland, stands behind the Customers’ Friend certification programme. ICERTIAS is a cutting edge, private, politically independent, international market research and certification organisation, which discovers, certifies and rewards companies, products and services of the utmost calibre, directing consumers worldwide to the very best the market has to offer. With its Best Buy Award, QUDAL (QUality meDAL) and Customers’ Friend certification programmes, ICERTIAS is currently present in over 40 countries on five continents.